Privacy policy

Thank you for your interest in our website.
Protecting your privacy is very important to us.
Below, we provide you with detailed information on how we handle your data.

 
Storage of access data in server log files

You can visit our webpages without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, date and time of access, amount of data transferred and the requesting provider. This data is evaluated exclusively to ensure the smooth operation of the website and to improve our offer, and does not allow us to draw any conclusions about your person.

 
Data processors

Kaiserweb GesnbR
Kirchbichl 34, A-6352 Ellmau
Tel.: +43 676 84 29 73 200 | Email:

Tourismusverband Kitzbüheler Alpen
Elsbethen 78, A-6361 Hopfgarten im Brixental
Tel.: +4357507 | Email:

Gemeinde Hochfilzen
Dorf 35, A-6395 Hochfilzen
Tel.: +43 5359 210 | Email:

Booking.com B.V.
Oosterdokskade 163, 1011 DL | Netherlands
www.booking.com

 
Use of data for postal advertising and your right to object

In addition, we reserve the right to store your first and last name, your postal address and, insofar as we have received this additional information from you within the scope of the contractual relationship, your title, academic degree, year of birth and your professional, industry or business designation in summarized lists and to use them for our own advertising purposes, e.g. to send interesting offers and information about our products by post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below. 

 
Use of cookies

We use so-called cookies to collect and store data. Cookies are small data packages that your browser stores on your device at our request. They do not cause any damage there. They do not contain viruses and do not allow us to spy on you. Two types of cookies are used. Temporary cookies are automatically deleted when you close your browser (session cookies). Permanent cookies, on the other hand, allow you to be recognized when you return to the website after leaving it. With the help of cookies, we are able to track your usage behavior for the purposes mentioned above and to the corresponding extent. They are also intended to enable you to enjoy optimized browsing on our website. We also collect this data only in anonymized form. You can set your internet browser so that our cookies cannot be stored on your device or so that cookies already stored are deleted. Under Privacy Policy, see link below, you will find a list of the different types of cookies used on our website, as well as a brief explanation of their respective purpose.

 
Privacy policy for the use of Hotjar

To improve the user experience on our webpages, we use the software Hotjar (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Using Hotjar, we can measure and evaluate user behavior (mouse movements, clicks, scroll height, etc.) on our webpages. For this purpose, Hotjar places cookies on users’ devices and may store user data such as browser information, operating system, length of stay on the page, etc. in anonymized form. You can prevent this data processing by Hotjar by deactivating the use of cookies in the settings of your web browser and deleting cookies that are already active. You can find out more about data processing by Hotjar here.

 
Use of Google Analytics for web analysis

This website uses Google Analytics, a web analysis service provided by Google Inc. (www.google.de). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will first be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with further services related to website use and internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

 
Privacy policy for the use of Google Maps

This website uses Google Maps to display map information. When using Google Maps, Google also processes and uses data about the use of the Maps functions by visitors to the webpages. Further information about data processing by Google can be found in Google’s privacy policy at https://www.google.at/intl/de/policies/privacy/. There, in the Privacy Center, you can also change your settings so that you can manage and protect your data.

 
Use of Facebook plugins

Our website uses so-called social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified by a Facebook logo or the addition “Social plug-in from Facebook” or “Facebook Social Plugin”. You can find an overview of the Facebook plugins and what they look like here: http://developers.facebook.com/plugins
When you access a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the “Like” button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
The purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your related rights and setting options for protecting your privacy, can be found in Facebook’s privacy policy: http://www.facebook.com/policy.php
If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent Facebook plugins from loading by using add-ons for your browser, e.g. the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/) or the script blocker “NoScript” (http://noscript.net/).

 
Use of Instagram social plugins

Use of Instagram social plugins. Our website uses so-called social plugins (“plugins”) from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are identified by an Instagram logo, for example in the form of an “Instagram camera”. You can find an overview of the Instagram plugins and what they look like here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges

 
Right to information and contact option

You have the right to free information about the data stored by us about your person and, if applicable, the right to correction, blocking or deletion of this data. If you have any questions regarding the collection, processing or use of your personal data, requests for information, correction, blocking or deletion of data, as well as revocation of any consent granted or objection to a specific use of data, please contact:

Gästehaus Katharina

Apartments
Am Reisch 4
6395 Hochfilzen

Invalidity of Individual Provisions

If one or more provisions of these Terms of Use are found to be invalid or unenforceable, in whole or in part, the remaining provisions shall remain in full force and effect.

Status: April 2026